Word Practice 600 Từ vựng TOEIC – Lesson 39: Hotels
Part 1 Photo
Look at the picture and listen to the sentences. Choose the sentence that best describes the picture.
Đáp án: C
Part 2 Question-Response
Listen to the question and the three responses. Choose the response that best answers the question.
Part 3 Conversation
Listen to the dialogue. Then read each question and choose the best answer.
4. When must a customer notify the hotel?
(A) When he wants to leave a deposit.
(B) When he will check in early.
(C) When he expects to return to the hotel.
(D) When he wants to cancel a reservation.
5. How much in advance should the customer notify the hotel?
(A) Two to four hours.
(B) Four hours.
(C) Twenty-four hours.
(D) Forty-four hours.
6. What does the man tell the woman to do?
(A) Telephone the customer.
(B) Send the customer a bill.
(C) Charge the customer extra.
(D) Get the customer’s credit card number.
Part 4 Talk
Listen to the talk. Then read each question and choose the best answer.
7. Who is the speaker addressing?
(A) New hotel employees.
(B) Regular hotel customers.
(C) Experienced hotel managers.
(D) Hotel chain owners.
8. What is the goal of the hotel chain?
(A) To get more customers.
(B) To provide the best service.
(C) To charge higher rates.
(D) To hire more employees.
9. Where will the speaker take the listeners?
(A) To the front door.
(B) To the service entrance.
(C) To the tour office.
(D) To the dining room.
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